Refund Policy

Best Digital Agency > Refund Policy

At Best Digital Agency Pro, we are committed to delivering high-quality digital services, including SEO, Website Development, UI/UX Design, Graphic Design, Social Media Marketing, Network Security, and other custom solutions.

We value your trust and want you to feel completely confident when working with us.
For this reason, we offer a 30-Day Money-Back Guarantee under specific conditions outlined below.

30-Day Money-Back Guarantee

You are eligible for a 100% refund within 30 days of purchase if any of the following conditions apply:

✔️ The service was not delivered as described

✔️ The project did not start due to our delay

✔️ We failed to meet the initial agreement or service timeline

✔️ You made a duplicate payment by mistake

If you request a refund within the first 30 days and the service has not been completed or significantly progressed, your refund will be processed with no complications.

Non-Refundable Cases

Refunds cannot be issued in the following situations:

  • Once a project has been fully delivered or completed
  • If significant work has already been performed (e.g., more than 40% of the project delivered)
  • Monthly subscription services already consumed (SEO, Marketing, Hosting, etc.)
  • Custom development or design work that has already been started
  • Delays caused by the client (late responses, missing materials, etc.)
  • Third-party tool costs, domain purchases, advertising costs, or licensed software fees

How to Request a Refund

To request a refund, please contact us with:

  • Full Name
  • Email used for the purchase
  • Order number or invoice
  • Reason for the refund request

📩 Email: contact@bestdigitalagency.pro
📞 Phone: +1 (719) 343-6148

We will review your request and respond within 24–48 hours.

Refund Processing Time

If your refund is approved:

  • It will be processed to the original payment method
  • Processing time is usually 3–7 business days depending on your bank or payment provider

Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time.
Any changes will be posted directly on this page.